Tough getting customer service when product fails! Aero Aerobed (Twin, Full, Queen, King)
Aero Raised Aerobed great for one sleeper, not so for two Aero Raised Aerobed (Twin, Full, Queen) I purchased my Queen size Aero Raised Aerobed a couple of years ago and shipped it to my mother's hou...
Aero Twin/Full/Queen Size Frames for AeroBed LC500FUL/LC500TWN/LC500QUN
Customer service is non-existent at Aerobed if you are trying to get a replacement bed. First person I talked to quit literally the same or next day, but never gave our information about our failed bed to her replacement. Next person I talked to found our information and said they would send out the information for the replacement with a mailing label. Never received that in the mail. Had to follow up again and ask where it was, so they sent it again. Finally received it. Instructions on “what” to return were incorrect for the product we had. Had to ask again, what to send to fulfill their requirements to determine the bed had been destroyed. Mailed it with THEIR mailing label with their return invoice, large portion of the bed we cut out to prove we destroyed it, via PRIORITY MAIL and proof of delivery. Then we waited. It was delivered two days later. Several weeks later, I follow up again asking status. They tell me my receipt number was incorrect and they had not received it! After once again checking my email and the USPS website, all the information was there, I had to scan and send proof that they received it and had failed to act upon receipt of their required materials. It has been over 4 months of trying to get a replacement! Too bad they couldn’t have replaced a small part in the motor. A perfectly good bed was sent to the landfill for want of a plastic part?
Sleeping on air Aero Deluxe AeroBed Mattress (Twin, Full, Queen, King) I bought my Aerobed last Christmas to handle the extra people staying at my house over the holidays. ...
Full of Hot Air Aero Raised Aerobed (Twin, Full, Queen) Since February of 2002, I have dealt with two of these mattresses, both of them failing to hold the a...
Poorly Made Product Aero Deluxe AeroBed Mattress (Twin, Full, Queen, King) We purchased an Aerobed Deluxe mattress in November. Our first one was slept on two times before the...
Aero Raised Aerobed (Twin, Full, Queen) Powerful AC pump for 60 second inflation. Patented One-Touch comfort control for micro-adjustable comfort. Lightweight duffle bag f...
Excellent purchase for my guest room! Aero Raised Aerobed (Twin, Full, Queen) Queen Size Raised Aerobed. I already owned a standard twin aerobed when the raised mattress was in...
Convenient, but not worth it Aero Deluxe AeroBed Mattress (Twin, Full, Queen, King) We bought several different models of the Aero Bed, and finally just gave up on trying after this "De...