Sleep Number 5000 Select Comfort Mattress Sleep Number 5000
Select Comfort 3000 Select Comfort Sleep Number Bed 3000 Series Several Months ago my wife and I purchased the SC 3000 bed after trying them out in a mall showroom. ...
We love this bed Select Comfort Mattress Sleep Number 5000 It is interesting to note how many people hate this bed and think it is an overpriced waste. I have o...
I had a top of the line Stearns and Foster for 13 years and decided to try out a Sleep Number. Because the bed was so expensive, I read dozens of reviews before buying. If you read reviews, you already know the concerns about the Select Comfort system. Many people claim…
1.Expensive
2.Cheap low quality components
3.Mold in the foam
4.Uncomfortable
5.Expensive to return (despite the so called “free” in home trial period)
6.Loss of Air
I liked the bed in the store and decided to try it. One side of the bed kept losing air. The company said they would send a replacement mattress and it would take 3 days. 3 days later, I replaced the mattress and that night, the bed lost air again. I checked the hoses and Select Comfort felt the computer/pump was defective (because the hoses and connections were fine.) When I took the top cover off to cap the air supply, the zipper broke. I called select comfort and told them I wanted to return the bed. My analysis of the customer complaints I read in reviews, confirms the following;
1.Expensive – True, but so what if the product works (unfortunately it did not)
2.Cheap low quality components – True, the “box spring” is 100% plastic, the mattresses are similar to cheap rubber/canvas airbeds, and the zipper broke after 1 week. It also uses cheap foam components for support and as insulation between the mattresses.
3.Mold – I didn’t keep the bed long enough to verify this. Select Comfort claims to have eliminated this problem a couple years ago.
4.Uncomfortable – Maybe; I ignored the comments by reviewers because what is comfortable/uncomfortable to someone else may be totally opposite for me (and you.) For what it’s worth, I found the bed comfortable, but my wife said it was uncomfortable. (all opinions, not facts)
5.Expensive to return – True. I didn’t want to keep the boxes it came in because they were huge and I had no place to store them. I had to buy boxes to ship the parts back in and the boxes cost $85. The UPS fee to return the product was $265 (7 boxes.) On top of that, Select Comfort charged me $149 because I returned the bed and when that happens, they bill you for the installation. So we have 85+265+149 = $499 to return a “free trial period” bed. Do you think that’s expensive?
6.Loss of air – True – read above comments (perhaps my bed was a lemon?)
After packing up the Sleep Number bed, I went to the Tempurpedic store and decided to try a Tempurpedic Celebrity bed as my next venture. We have sleep on it 2 nights. So far, so good. At the very least, there are no components to break, and so far, the bed seems “comfortable.”
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