Mattress Base

Serta Perfect Sleeper Fallbrooke Pillowtop Serta Perfect Sleeper Fallbrooke Pillowtop A few months ago, hubby and I finally gave in to my teenage son's wishes for a new set of mattresses....

Not a Perfect Sleeper Serta Perfect Sleeper Mattress We purchased our Serta Perfect Sleeper in 1995, for $1300 not including the box springs that were a r...

I purchased the Serta Perfect Sleeper Pillowtop in July 2003 from Sears in San Bruno. I was told that this is the top Serta Mattress. After trying for several months, I started noticing that the mattress sags on the right-hand side (the side that I sleep). I went back to Sears & told the Sales Representative, Joyce, what happened. She claimed that the mattress was trying to mold to my body and it supposed to work that way. So, I didn’t insist to return the mattress. However, the sagging became so bad that whenever I lie on it, my back starts to ache. So, I switched to sleep on the left-hand side instead & put my baby in the middle (trying to avoid the sagging part). I’m not happy that I have to do that, so I went back to the store again & asked for a refund since the receipt said “Satisfaction Guaranteed or your money back”. Pam, the sales rep, claimed that “Satisfaction Guaranteed or your money back” doesn’t apply to the mattress set. So, I wrote to the National Customer Care & complained & was told that indeed it does apply. Then, the store Manager called me & denied my refund. The reason this time is “it’s over a year”. They do allow me to do an exchange based on the 10-year warranty. I’m reluntant to do so because according to Pam, sagging is not considered defective. If it occurs again with my exchanged mattress, I won’t be able to exchange for another one. But, what choice do I have now. Sears should have spelled out “ONE-YEAR SATISFACTION GUARANTEED OR YOUR MONEY BACK” on the receipt. I would have gone back to the store one month earlier if I have known that. I’m just not happy about this purchase.

Serta Perfect Sleeper hardly perfect Serta Perfect Night Mattress We bought a Serta King-sized, firm mattress last May 2003 after sleeping on a Simmons pocketed coil m...

What a bummer! Serta Perfect Sleeper Mattress I've been doing some checking on what kind of new mattress to get, since the one I've had (for only 6...

Perfect sleep with Serta Perfect Sleeper Serta Perfect Sleeper Fallbrooke Pillowtop I purchased a Serta Perfect Sleeper about 14 months ago; I was having a hard time sleeping and was wa...

The Serta Not So Perfect For Long Sleeper Serta Perfect Sleeper Mattress About one and a half years ago, my husband and I decided that it was time for a new mattress. Unfortu...

Perfect Back Pain (in a year or so) Serta Perfect Night Mattress King Size Serta Perfect Night was ok for the first year then the whole mattress became gradually unbe...

Fall asleep easy Serta Perfect Sleeper Fallbrooke Pillowtop I considered getting a regular perfect sleep mattress, but after seeing that the Fallbrooke was a bit...

Pillowtops sag with use don’t buy one Serta Perfect Sleeper Mattress

Serta Perfect Sleeper Pillow Top Mattress Serta Perfect Sleeper Mattress