Not Worth The Hype Unless You Like Problems Select Comfort Sleep Number Foundation
Select Comfort Foundation May Look Cheap, But Worth Every Penny! Select Comfort Sleep Number Foundation When doing my research on the internet I noticed that most air bed manufacturers do not suggest using...
Select Comfort Sleep Number 5000 Select Comfort Mattress Sleep Number 5000 Overall, we're very happy with the bed. We bought this bed because our old mattress was a hand-me-dow...
I purchased my king size Select Comfort bed at the Select Comfort store in ‘The Falls’ Shopping Mall in Miami. The bed cost me almost $4,000.00 in December of 2002. I was told by the sales representative (Rosa) that the bed was just wonderful and came with a 5 year warranty. I was concerned about the dependability of the bed, because I already have enough gadgets in my life, the last thing I wanted to worry about is the bed that I sleep on. Rosa assured me that everything would be wonderful. It has not.
What Rosa failed to tell me, and I am sure that the other Select Comfort Stores probably do the same thing, is that you are dealing with two separate companies. You have Select Comfort that makes the mattress and Leggett & Plat that makes the adjustable, vibrating foundation. The foundation is a nightmare, and breaks about twice a year. Since I bought the bed, I have had more service calls for my mattress then I have for my central air conditioning, and I live in Florida. Getting it repaired can be challenging because they have one repair company that works out of Palm Beach, Florida and I live in Miami. If it’s not the adjustable foundation that isn’t working, it is the vibrating motors that are attached to each side (4) of the king size bed, and are housed in this cheap foam attached to the base of the foundation. If you like this feature, you will have to deal with steady service calls to replace either the motors that burn out or the foam that desinigrates to the point where the vibrating motors makes contact with the bottom portion of the Select Comfort mattress and makes you think you have an outboard boat engine connected to your bed.
Remember that 5 year warranty I mentioned in the beginning? Well, getting passed the dysfunctional foundation was one thing, but I thought at least I was covered with the mattress. The air pump was not working properly and I contacted Select Comfort about a month ago. I was told to pull the mattress pump motor in and out of the plug a few times and maybe it would reset itself, and if it did not, to call them because the air pump was covered for 5 years. I went out of town, and when I returned I was having the same problem. You would set the bed to a certain “Sleep Comfort Level” and it would keep blowing up the mattress until it was at the point of bursting. Called Select Comfort today and spoke to John in customer service, and I was told that I would have to pay $180.00, because they changed the warranty on their beds in August of 2002, and I bought mine in December of 2002. He also told me that he had no record of my call to Select Comfort a month ago. Isn’t that convenient. Not only do I have to pay to get a new pump, but I have to install it myself–and was told that it could be a little tricky, so I should make sure I detach the hoses properly or I could have worse problems.
People who listened to Paul Harvey, Rush Limbaugh and others who recommended Select Comfort, bought into this service nightmare and paid a hefty chunk of change to have to deal with these problems. All of the recommendations are bought and paid for by Select Comfort and it’s the uninformed consumer that ends up having to deal with becoming a mattress repair man or waiting for the mattress foundation repair people to show up. Do you really think you want to do this? I wish I never had.
Set up wore me out Select Comfort Mattress Sleep Number 5000 I was forced to remove the bed from the frame twice after buying the bed, once for recarpeting, once ...
Doesn’t Measure up to the Hype, and not worth the $$$$$ Select Comfort Mattress Sleep Number 5000 When it was finally time to retire our trusty old mattress, we opted for the pricey yet popular Sleep...
I hate this bed! Select Comfort Mattress Sleep Number 7000 My wife and I had a 10 year old mattress that was getting the characteristic "dents" in it where my w...
Finally, we can sleep! Select Comfort Sleep Number Foundation I admit it, I'm fickle; I used to sleep around. I'd sleep in my kid's bed, on the couches, and even ...
Biohazard Select Comfort Ultra Mattress Our Select Comfort bed was fine for the first 3 years. We purchased the mattress and the foundation ...
Comfortable bed but… Select Comfort Sleep Number 4000 Traditional Bed This king size bed was replacing a 7 year old queen size Select comfort. The queen never gave us any ...
Not worth the money Select Comfort Mattress Sleep Number 5000