Like sleeping in a hammock Verlo Ultra Pillow Top
Best Night’s Sleep Ever!!!! Verlo Ultra Pillow Top I was in some serious need for a new mattress but I had no idea where to start looking. I went to a ...
Verlo Ultra Pillow Top Pillowtop cover. Additional layer of cotton through the center third of the mattress. Additional wood slats and boxspring coils in ...
Beware you will sink into a hole! A hole in the bed and your wallet!
My wife and I tried this mattress in the store and thought it was comfortable.
After the first couple of nights we thought the mattress was great. By about the fourth night we noticed considerable sag where we slept.
After one week we contacted Verlo and told them our mattress was sagging and that our back was hurting. The salesman told us to give it another week because we weren’t used of the mattress and he would have the manager contact us…The manager NEVER contacted us.
After the second week we contacted Verlo, they told us to flip the mattress and that the manager would contact us…Three days latter the manager contacted us and told us to flip the mattress again. The manager told us this was NORMAL and to wait until the end of the 60 days and they would add more cotton to fill the holes in the mattress, and also stated the we would have to pay an additional $160 dollars for a new mattress top. We already paid over $2200 and now they want another $160 to fix the sag!
Two weeks later, after flipping the mattress two more times (a total of 4 flips in one month) we were back to the original side “hole”. Using my level and measuring tape I measured the indention of 3 inches without anyone laying on the bed, and an indention of almost 6 inches while laying on the bed. I took pictures of this and returned to Verlo with my pictures.
The salesman stated that the mattress must have been defective and he would have the manager contact me…Three days latter the manager contacted me and stated that the mattress wasn’t defective, however that they would pick up the mattress and add more cotton to fill the hole under the 60 day “Comfort” guarantee.
Verlo did pick up my mattress. It’s been almost a week and I have not heard anything from Verlo regarding the mattress.
It is obvious that the bed is defective. What happened to the 100% non pro rated warranty on the mattress?
I’m going to contact my credit card and try to get the money back since it is obvious the mattress is defective, and that the manager is avoiding me.
Don’t buy a Verlo!!!! Verlo Ultra Pillow Top My wife and I purchased this Verlo Mattress around 2 months ago. After 1 week we had huge depression...
Verlo Princess Pillow Top Pillowtop cover. 336 coil system.
The most comfortable bed ever! Verlo Heritage Limited I have heard a great deal about the Verlo Mattress company. Many of my friends have Verlo's in their...
Don’t do it! Verlo Ultra Pillow Top I have severe back problems so the thought of buying a mattress that they claim they are building esp...
Verlo Embassy Pillow Top Pillowtop cover. Additional layer of cotton through the center third of the mattress. Additional wood slats and boxspring coils in ...
A Good Experience with Verlo Mattresses Verlo Supreme After a lifetime of purchasing major name brand mattresses with some good success and some bad, we de...