Kingsdown and Mattress Giant sold me the worst mattress for over $2,000 Kingsdown Ultimate Pillow Top
Acky, Breaky BACK Kingsdown Ultimate Pillow Top We bought a Kingsdown King size mattress from Mattress Giant in Jan.02. We paid a total of $2807.57. ...
Please avoid company and Bed Kingsdown Cloud I purchased Kingsdown legends cloud 6 months ago at Mattress Giant. Within the first month I noticed...
Last January 2007, we bought a king size Kingsdown mattress from Mattress Giant in Coral Springs, FL. I was told that Kingsdown was the best manufacturer and that their beds are used by the most prestigious hotels in the world. I was told I had 90 days to return the bed if I did not like it. The bed sagged horrible during the first two days of use. We were told to give time to our bodies to get used to the new bed. This advise went on for months.
The bed sagged horribly and has a hump in the middle. Kingsdown and Mattress Giant are in the business of betraying honest hard working citizens.
Kingsdown and Mattress Giant have been to my house twice and have declined to exchange the bed 3 times. Kingsdown sent me a letter saying that they “do not warrant comfort” and that the sagging is not more than 1 1/2 inches. The body impressions and hump are normal and declined to exchange the bed.
They declined to exchange for a better bed and do not want to give me my money back. Mattress Giant suggestion was for us to buy another bed from them at 1/2 the cost and offered me a $3,000 bed. I believe that their challenge is now to see if I can be a fool twice.
I asked them who dictates the performance specifications, apparently below standards, and I was told that they make up their own because they are the experts.
Mattress Giant and Kingsdown complains are found everywhere. I trusted both corporations and was taken for a fool. We are out $2,169. We are honest,hard working citizens. I’m taking them to small court and hopefully recoup my money. My husband has hip replacements and is having a lot of pain. My back is killing me as well. I’m sleeping in another room because the Kingsdown mattress is destroying my back.
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