Great bed BUT the pumps are junk… Comfortaire Cerulean Mattress
Poorly designed mattress Comfortaire Cerulean Mattress Up front, I will state that I think some of the posts are made up by vendors in order to sell their p...
Comfortaire Cerulean Mattress via nationwidemattress.com Comfortaire Cerulean Mattress I'd been checking out the "sleep number bed" for a couple of years before deciding to go with Comfort...
I bought my Comfortaire on line about 3 years ago and I find it to be very comfortable. My wife is not as big a fan as I am but she has grown to really like it.
There are plenty of reviews on this thread outlining the comfort and features of the bed and, as you can see, I rate it very highly. I’ll not spend time singing the praises of the bed - but I’ll join the chorus with only one off-key note.
My concern/warning is that the pumps are highly unreliable. I replaced my first one within a year because “Mode 2″ would not work. This is the mode that allows you to set a specific number and the pump would adjust to meet the specified. This is the same mode that Select Comfort touts. Comfortaire, at the time I bought the bed, made a big deal out of being able to set the bed at any number from 0-100 while Select Comfort would only go in increments of 5. I challenge anyone to notice a difference between a setting of 45 and one of 47.
Anyway, this mode stopped working. I’d set a number, the pump would come on and then it would run, and run, and run (max time I tried was greater than 5 minutes) until I gave up and changed the setting until the pump would shut off.
Comfortaire replaced the pump with a re-furbished one and that one worked for 6 month before the same failure started. The second replacement never worked in mode 2 and I just got used to using mode 1 (which my wife hates and finds confusing).
I heard that they had come up with a “New” pump so I recently called them and had them send me the updated pump. The thing looked identical but had been “enhanced” by removing mode 2 altogether!! If you can’t find a way to turn a bug into a feature - hide the bug. The only nice thing about the new pump was that it would give you a continuous readout of the setting, where the old pump in mode 1 would only flash the setting for a few seconds after you had made a change.
Well, the new pump worked fine right after I hooked it up but when I went to bed that night I tried to make an adjustment. The pump made a grinding noise and proceeded to let all the air out of my mattress. Luckily, I had not sent the old pump back so I was able to re-fit it to the bed.
I’ll let you know how the 2nd new pump (5th overall) works.
To their credit, Comfortaire has been very helpful and willing to send me replacement pumps.
Ski
Plugged in the
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