Duped by a salesman to switch from Beautyrest Serta Perfect Night Mattress
Not a Perfect Sleeper Serta Perfect Sleeper Mattress We purchased our Serta Perfect Sleeper in 1995, for $1300 not including the box springs that were a r...
We slept on a Simmons Beautyrest for 15 years, and up until the last few months, we were quite comfortable. When we went to buy a new mattress set, the salesman told us that we might fare better with a Serta Perfect Night, because the support is great for side sleepers (us) and independent coils are great for not having to deal with movement elsewhere in the bed. The Perfect Night seemed comfortable in the store, but we now have back pain and stiffness when we get up for the first time ever. When you first lie down, it feels good, but if you change position or roll over, it’s not comfortable, because it “remembers” the indentation you made in the last position. It’s so uncomfortable. You literally have to hold onto the side of the bed to hoist yourself up out of it, and we can barely walk first thing in the morning. I emailed customer service to ask if they have any recommendations for making it firmer (plywood under it or anything). I wasn’t even asking for a return or anything, and they still felt it was unnecessary to even respond to me. I’ll not only never buy or recommend a Perfect Night again, I’ll never buy a Serta again…and I’ll be letting everyone I can know why. You respond to people…even if it’s to say you won’t or can’t help them…you respond!!!!!!!!!!!!!!
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