Buyer Beware!!!!!!!!!!!! Bergad Isoform Mattress
Bergad Isoform Mattress Bergad Isoform Mattress Many of the reviews here give a lot of detailed information about the isoform mattresses. I am not g...
Do NOT buy this mattress Bergad Isoform Mattress Firstly if you are at all concerned about your health or well being I would stay as far away from the...
Caveat Empitor- Buyer beware. The website looks inpressive. The prices look great. They say that you are getting Tempurpedic quality at half the price. Well think about it.
How can they offer the same quality as Tempurpedic?
By skimping on customer service and product quality.
A free 90 day trail can be expensive. In my case it is costing me $433 and stress to return their inferior products.
Bottom line this mattress is not equivalent to Tempurpedic in any way ,shape or form. I had a Tempurpedic for 7years and sold it. Tried saving $$ and now it has cost more than the cost of a new mattress to send it back.
The customer service if you can reach them is by far the worst I have ever encountered. The only helpful one is Natasia. The owner will not talk with you with your concerns.
The mattress had a noxious odor that did not leave for more than the month that we tried it. The firmness which is measured in ILD 53 is not the same as Tempurpedic.
You sink into this mattress right from the beginning and bottom out. That will not happen on the Tempurpedic.
When i attempted to send the mattress back that is when the customer service got worse. You can leave messages and they will not return calls. It has now taken since march to finally get my refund (june) I refused the second mattress at the door and it cost me $233 plus gas to ship it back.And the company charged me $200 because i refused it at the door.
I plan to call the BBB in PA about Bergad Isoform business practices.
Think long and hard before you buy from this company and online without trying in a store.
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