Bergad Isoform Mattress
Bergad Isoform Mattress Bergad Isoform Mattress Many of the reviews here give a lot of detailed information about the isoform mattresses. I am not g...
Do NOT buy this mattress Bergad Isoform Mattress Firstly if you are at all concerned about your health or well being I would stay as far away from the...
Poly/cotton Damask cover. Top surface layer consists of high density Isoform, Vico-elastic material. Base layer consists of firm urethan foam.
Reviews
Good bed dysfunctional (or dishonest) vendor
Positive Based on 7+ months of use, a very good mattress for a reasonable price.
Cons: Customer Service sucks
This is my first ever foam mattress so the only comparison I have is with regular mattresses. After a few days of getting used to it, I enjoy it a lot. The Bergad folks are something else. I ordered a mattress and explicitly asked for a damask cover. Mine arrived with the terry. I called and was told that they would send me a damask cover. Well, that was June of last year and after sending numerous emails and not getting a response, I decided to screw it.
They were responsive and courteous until the sale was made.
The Isoform semi-flex box spring: Incredibly poor workmanship and it arrived broken
Positive they replaced the foundation, but I have no faith in it.
Cons: they replaced the foundation with the very same garbage.
The foundation arrived broken. We peeled off the dust cover underneath and we saw very cheap wood with lots of knots. A broken wood beam that broke on a knot. Cardboard was plainly visible. The support wood beams and columns did not match up. Very shoddy workmanship. And this is supposed to be “american-built”. I have photos
RETURN SERVICE TOTALLY UNACCEPTABLE
Positive NONE FOR US…..
Cons: TOTALLY UNACCEPTABLE RETURN SERVICE….
We kept in touch with Roasann but Bergad mattress just didn’t work for us. She refused to give return authorization for our shipper or name of a manager or owner. Return shipping fees were extremely high but we found Captain Steve at USHIP website. He did a marvelous job FL to PA for $150…Bergad even talked of hiring him.
But no credit came through. During the next month firm refused to return our continued phone calls and emails. We were ready to take action TODAY and the credit suddenly appeared on line!!
As good as Tempurpedic for nearly half the price!
Positive Excellent product; firmness, construction, comparable if not superior to Tempurpedic.
Cons: Can’t test it first. Small-ish operation.
Ok,
Nobody feels too comfortable buying a big ticket item like a mattress over the phone or on the Internet, without being able to try it first, but this company has an excellent product for a fraction of the price that Tempurpedic charges for their imported and well advertised mattresses.
Saul and the folks at Bergad seem very nice, honest and informative. They seem to do the bulk of their business regionally, providing viscoelastic mattresses, pads and products to the hospital industry. They are building a bigger factory to boost their capacity and currently seem to make the best viscoelastic memory foam mattress that money can buy, and are able to do so at nearly half the cost of Tempurpedic
Bergad Isoform Mattress
Positive Very good quality.
Cons: Did not purchase soon enough.
Have purchased three Queen mattresses kits from Bergad in the past three years for our summer and winter homes and one daughter with back problems and ready to purchase two twin at this time. Very good quality and the best price I could find after extensive research on the web. Give John a call, he will take care of you.
Al Taber
Love love love love it!
Positive Everything
Cons: Looks a little boxy when you have the comforter on.
I was looking for a new and bigger mattress because our full bed was getting way to small for me and my wife. I looked around on the internet, but then found 62 reviews all about this Bergad mattress. Ive heard of foam mattress’s before but didn’t know if they were good or not. Well after reading all of these amazing reviews, I took a gamble and ordered a queen one sight unseen. They didn’t have the one I wanted in stock, so they sent me the upgraded one with the deluxe mattress topper.
When it first arrived it was kinda hard, but then I laid in it for a couple more seconds and it magically warms up and molds to your body, its crazy!
It took about 2 nights to fully get used to it.
From that time on, I was in love with the bed. No more pains in my lower back or in my chest (side sleeper).
I 110% recommend this to anyone who is looking for a better mattress.
Bergad isoform
Positive Good customer service
Comparatively inexpensive
Soft
Cons: Local shipping company could be “non-cooperative”
I want to thank people @Bergad for being very helpful and supportive. Customer service is good, I was impressed how quickly they react in case of any question or problem..
About a mattress - it’s a bargain compare to tempur-pedic,
with same good quality.
11 months later and I am one happy camper
Positive Therapeutic Comfort at a very affordable price.
Cons: You won’t get in house delivery which for me was no big deal.
I suffered with a sciatic issue that seemed to get worse when I slept on our old mattress. I would wake in the middle of the night; I had to get up for relief. I purchased a 12″ mattress from Bergad last December. It arrived in one week as promised. Now I sleep in total comfort. If my sciatic acts up during the day a good nights rest seems to realign my back and I’m without pain. I am 6′6″ about 220 and very physically active. This bed is by far one of the best values I have found. It is a pleasure to relax in every night. I wish every product I purchased was this satisfying and rewarding.
Bergad Rocks!!!!!!
Positive Value and quality!
Cons: Need in-house delivery
I was scared straight about buying such a large item such as my queen size isoform mattress via internet but to my pleasant surprise everything worked out perfectly! After I’ve read read all the reviews from Epinions.com, I was prepared for the worse as far as the customer service end of it, my e-mails were returned promptly and all of the calls I’ve made to Bergad were friendly and informative (A+). The delivery date was set at two weeks it came in seven work days, another plus. As nit picky as I am I really could’nt tell the two apart…(Bergad vs. Tempur-pedic) other than I got the same quality product for a fraction of the cost! ($999.00 vs. $1699.00) For those with a platform bed, a 1/2″ thick sheet of plywood thru out the entire surface should be placed on top of the slats to provide a solid surface to prevent the foam from disfiguring. I used particle board and it works great!
Excellent product and great service
Positive Most comfortable mattress we’ve ever owned.
Cons: None that would discourage us from buying one again.
We purchased a Bergad mattress based on reviews we read at Epinions.com, and we have been very pleased with it. It is the most comfortable bed we’ve ever had, and we’ve been sleeping great since we received it. As reported by others, the mattress had a slight chemical odor initially, but it disappeared within a week. We especially like the fact that the bed doesn’t move when when person turns over or gets out of bed.
We ordered the mattress on a Tuesday evening just before the 4th of July holiday weekend, and it was delivered the following Friday (10 days later, including a 3-day weekend). Contrary to the experiences of others, we had no problems with the delivery company. There was no damage to the box or the mattress, and the driver was very helpful.
The mattress (king size) is flimsy and doesn’t have handles, so it is difficult to move with only one person, but it was doable with 2 adults.
No more aches and pains
Positive Comfort, Cost, Durability
Cons: Hitting the snooze button one too many times.
I have been sleeping on my Bergad mattress for over a year now. All I can say is… I LOVE IT. Before this, I had a pricey Serta, pillow top, that I thought was the cats meow, I now realize there is no comparison. This bed is comfortable, sometimes too comfortable. I used to wake up in the middle of the night with aches and pains in my legs or lowerback, then toss and turn because I wasnt comfortable. The only thing that wakes me up now is my dog and the occasional thunderstorm or fire-whistle. I was hesitant to getting a foam mattress, because I read that those fancy brookstone foam beds will collapse over time, the chemist’s working for Bergad must really know what they are doing, because my bed is in great shape with no signs of wearing, even after moving 3 times in the past year. I would reccomend them to make recliners and couch’s next.
I spoke with a few people on the phone, who were all very pleasant. I give Bergad Beds two thumbs up, AND they are Made in the USA by American Workers on American Soil.
Very high quality and low price
Positive Price, excellent quality, resists dust mites, $50 shipping to my door
Cons: Takes some getting used to initially. Can’t try in store.
I had tried friends’ knockoff memory foam mattresses and been unimpressed. After seeing the large number of positive reviews on epinions, I decided Bergad Isoform was worth a try. It is dramatically better than the knockoff products I tried. I have a feeling it’s better than the Tempur original, though I’ve only laid on that one for a few seconds at Brookstone. After a talk with the Bergad saleswoman I settled on the 8″ mattress, which is recommended for those who favor a firm traditional mattress. The feel is very firm, yet the surface is yielding and does mold the way you’d expect. No pressure points. I must admit that the adjustment period to this type of mattress is not instant. But I think I found the mattress for me. The feel is very luxurious, a very serious mattress, better than my girlfriend’s $1500 Beautyrest. She’s bummed about her purchase, but thrilled about my purchase.
Extremely comfortable
Positive Extremely comfortable well worth the investment. Superior to an inner-spring.
Cons: Return policy not as good as Tempurpedic so taking a risk.
My husband and I purchased a queen mattress from Bergad 5 months ago. This has been one of the best purchases we ever made. It took us a long time to decide to buy it over the internet and the reviews that went into the customer service made us really skeptical - given the importance of the decision. After testing the Tempurpedic and other knock-off mattresses we decided that if it didn’t suit us then we would put it in the guest room and get a mattress at a local store.
The mattress is firm and yet contours to the shape of the body. Now, when we are away from home we have difficulty sleeping on a regular inner-spring mattress. The quality of sleep and therefore life has dramatically increased. We have tested the tempurpedic and can definitely feel a difference; however, for the difference in price Bergad offers a great product that has made a huge difference in our ability to sleep.
Good product….difficult customer service
Positive Good product
Cons: inefficient (almost rude) customer service rep
delivery inflexible
We got this for my dad , who has bad arthritis, and he seems most comfortable so far (2.5 months)….the price was decent, although I think S/H is high….when I asked very specific questions I kinda got a runaround….at one point the customer service rep just laughed in my face (over the phone)…I called because 2 eMails went unanswered….seems to be very small company, and at least the person I spoke to, needs to learn how to treat customers….but so far we like the product.
PS the delivery company they use is ridiculous…they called me on a Monday and said if I did’nt set up delivery by that Wed (9a-5p) I would have to pay a storage fee of $20 a day!!! I was’nt off til Friday, so I got screwed!
Customer Service Blows
Positive Works great first year around, a little slow to air up to its full state.
Cons: Customer service blows, would be better off outsourced, at least they would be polite.
I have owned this bed for a year, pump has gone out, bed deflates. 2500 dollars worth of bed and they still want me to continue to trouble shoot it for a week before they will ship parts when we have already isolated the problem and have determined it is the pump that is bad.
customer service claims there is no managers around to take my call. - Poor customer service.
Love my Mattress
Positive Great price, excellent service, great mattress.
Cons: None.
After searching the web and reading as many reviews as I could find, I decided that I would try a Bergad Isoform mattress. A quick summary is that customer service was great, shipping was on time and in perfect condition, very slight odor that went away quickly (couple of days) and an excellent quality product.
As far as how it sleeps, my wife and I will never go back to a traditional mattress. We sleep the whole night through with none of the tossing and turning, back pain or pressure points making your arms and hands go to sleep. It is a wonderful mattress.
Breaks Down Fast!
Positive Cheaper than Tempurpedic
Cons: Bed loses support in less than a year. Horrible Customer Service.
This mattress was great for a few months. After one year the foam is so soft that it offers no support and now both my wife and I have bad back pain. Bergad won’t return my calls or respond to email. Very poor customer service. The warranty is worthless. I wouldn’t recommend this bed to anyone.
Easy to Order, Takes Time to Get Used to
Positive Ordering, delivery all easy. Great price.
Cons: Took about a week to get rid of industrial smell offgassing from mattress.
Ordered on line, got an email response immediately saying they will let me know when king size mattress is shipped, got that email. got a call from the trucking company, they delivered it up the 3 flights of stairs to my house. Easy as pie. My partner immediately was fine with mattress’ comfort. It’s taking me a little time but I have crummy posture so this is probably in the long run helping me. Will stick it out. Also, easy to get mattress up a staircase that turns.
excellent
Positive comfortable helps patients with back problems
Cons: quite expensive
This mattress is the best you can get on the market. Probably this is the most expensive mattress but well worth the money! This mattress will last you years and it comes in many different sizes (twin, queen, and king). I bought this product because I thought that this product may help cure scoliosis and it helped reduce my scoliosis by 10 degrees which is quite an accomplishment. This mattress is comfortable, long lasting, and easy to clean. Buy it!
Do not believe these lies.
Positive Attractive Website, nice pictures.
Cons: Just about everything else. Extremely Deceptive.
Poor Quality Mattress, Horrible Customer Care.
I highly recommend you avoid this company! A Headache and a Half to deal with!!
Good First Impression
Positive Solid Value. Fast Delivery
Cons: Can’t try it before you buy it. Poor follow up after ordering.
My wife and I had been looking for a foam mattress and tried a few out. Based on the reviews for the Bergad mattress on this site we bought one. I read that the Yellow Freight was a problem and I can see how it could be. When ours arrived they seemed less than happy to try and make a delivery. They talked about wanting to call me and schedule an ETA in a four hour window but were really non-committal. Instead I opted to pick it up at their warehouse. If you have this option (and a full size pickup truck) then I recommend it. The warehouse was open 24/7 and it was much easier.
The bed seems good so far (only had it one night) and the pillows are pretty good also. I will write more after a month or so on the bed.
All in all a much better value then other foam mattresses out there.
Again, if you can pick up your own mattress that will likely save you a headache.
Bergad Isoform mattress topper is excellent
Positive Comfortable, high quality, free shipping
Cons: Slight chemical odor dissipated after a few days
I did a lot of research about viscoelastic mattresses, and I wondered if I could find high quality without paying a high price for a brand name. I ordered the 3″ mattress topper from Bergad, and it arrived in less than a week in perfect condition. It had a slight odor (like polyurethane) that dissipated in a few days. It’s very comfortable, and seems to ease a lot of my back pain. I was a bit concerned about buying the topper based on the reviews, but I had no difficulties with the buying experience.
King Mattress
Positive Conforms to your body, very comfortable, price, quick delivery
Cons: None
After spending months reviewing the Tempur-pedic and the Isoform, I decided to go with Bergad … primarily because of cost. I was hesitant because of all of the negative reviews here on this site, but I must say I did not have a problem with Bergad or with Yellow. I ordered my mattress online, and was pleasantly surprised when I rec’d 2 free king size isoform pillows to go with my new mattress and box spring. Yellow contacted me almost immediately to schedule a time to deliver my mattress. I was told any time between 10 and 6. They arrived at 11:30. The box containing the mattress was pretty much destroyed, but the mattress was fine. The smell was not horrible or overpowering as some have stated … and it also dissipates. Last night was the first time I slept on my new mattress, and this morning was the first time in YEARS that I did not wake with back or neck pain. I will post an update in a few months. For the record, I am mainly a stomach and side sleeper. The mattress was $999 and the box spring was $209. Delivery was $150.00
A great bed…
Positive Comfort, ease of sale, price
Cons: Shipping charges, Customer Service pretty weak
Now, 2 years later…
The bed developed several very large cracks (one all the way through). I called and was basically told that for they would send me a new foam top and that I should “glue it to the bottom piece of foam”! After I questioned why I should do that on a 2 yr old bed, they offered to send me a whole new bed…for a $150 shipping fee. I asked if they have had many people with similar problems, they stated that “this has never happened before”. A little ethics test…it happened to my in-laws’ Bergad bed after less than a year.
After 3 months, a new bed arrived (got the shipping down to $100). So, I have to stand by my earlier statement that the bed is the most comfortable I have slept on, but I expect that the quality is lacking, and I will probably have to deal with the warranty issue again.
One weird thing about this company…the “Owner” seems to be unwilling to expose himself and come out of hiding and stand next to his customers. Everyone is complicit in keeping him in hiding. What has he gained in being so mysterious?
Quality Product - Fantastic Price
Positive Price and quality.
Cons: Waiting.
If you know for sure you want a memory foam mattress, Bergad is the best place to buy one. The product and price cannot be beat. The only issue is that Bergad is a smaller operation, and they make your mattress after you order it. If you are an impulsive shopper, you might have a frustrating experience. If you can be a little patient, you wont be disappointed. We had a great experience, and the bed is the most comfortable bed we have ever owned. I will shop at Bergad again, and I recommend the company to anyone interested in purchasing a memory foam mattress.
Just Purchased King Mattress
Positive PRICE WITH EQUAL Tempur-Pedic Quality.
Cons: The slight smell, but that should go away in a couple weeks.
Bottom line - I cant see spending $2400 for a Tempur-Pedic when Bergad.com is the practically the SAME Mattress. I saved 1500 and it didn’t take any time to get used to sleeping on memory foam (in fact, I slept better because I couldn’t feel the bed moving from my partner tossing and turning).
The delivery was fine…but I felt bad for the 1 driver walking the mattress up the stairs. The mattress came in perfect condition. There is an initial smell…it doesn’t bother me…but I was prepared to sleep on our old bed for a couple of weeks to give the smell time to disappear.
Superb Quality, No Odor, Lovely Customer Service, Great Price, Excellent Shipping Experience, American-made, Consistent Density
Positive American-made and of guaranteed consistent density, no strong odor
Cons: none
I was familiar with Bergad’s Isoform products from research I did when buying a mattress topper alone for our too-hard mattress, 7 months ago. That came within 5 days at holiday
time, had no strong odor, and fixed our problem. So when it came time to outfit our small children with big-kid beds, I looked to Bergad again. I got informative answers, small-town friendly (”we don’t use customer numbers, just use your name”) customer service, and the items arrived just 48 hours after I ordered them by phone! Phenomenal. And they’re in great shape; the shipping company was superb and the driver even unwrapped them with my permission and brought them to the kids’ bedroom for me (but perhaps it was pity for my advanced state of pregnancy that led him to bend the rules a bit for me). The kids are too little to provide a meaningful review, but they’re having a great time flopping on their new beds!
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