ABED/DORMIA: DON’T BOTHER WITH THIS BED, Long term, Quality is terrible Abed Foam Beds Mattress
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I wrote this original review under “Dormia” - and did not see it come up under Abed…so here is a copy.
ABED/DORMIA
I purchased a ABED or Dormia mattress (same company)about 4 years ago (king size). At the time it was one down from the top end model (had latex and thick memory foam over it). TWO YEARS into that mattress it was sagging and my wife and I would wake up with back aches. I wrote a letter, took photos, and within a few weeks management at Corporate agreed to replace my bed.
Since that model was discontinued (line was changed) I was given the equivalent new model and was told that there had been some problems with the old model and that the new model was improved and better engineered.
I am now TWO YEARS into the replacement and I am seeing the same old issues, sagging, we sleep in a deep HOLE, and we are waking up with back aches AGAIN (we are not heavy to cause such a deep hole). I am going to have to go back once again and try to use the warranty to get a replacement. This is UNACCEPTABLE for a mattress that was originally over $2400.
*** TO BE CLEAR, the bed felt great in the store and I slept good for the first year of each of the two mattresses I have had, after that, forget it!. Don’t be fooled by any people writing about their positive experience after 1-6 months. If you are looking for a memory foam bed I would look closer at the original and probably more reputable companies like Tempurpedic or Duxiana.
[Added after original posting]
After reading through others’ experiences and comments, I want to say for the record my negative review of this mattress speaks directly to product quality, and I am very passionate about communicating my experience. To eliminate any concerns for “disgruntled employee” or “competitor”…I have never been affiliated with anything close to the bedding industry.
[Follow-up]
I purchased a Select Comfort 7000 in the fall. It felt great in the store, but after a few weeks off trying to find my sleep number I gave up. This thing was over $3000 and at the end of the day it was nothing more than an expensive camping air mattress. The customer service was good, they tried to send more parts to add support to my side of the bed, tried to extend my trial period; but I knew that this bed was not going to work out. I won’t get into the specific dislikes, but I was able to return it and just pay $200 for pickup.
I have gone back to a traditional mattress from Sleepy’s. It is a Serta Gershwin (~$2500), basically has a double set of inner springs, nice pillowtop with a layer of gel. We love it and hope to get many years out of it (hopefully). I am finally sleeping good again without back aches!
If you were in the same boat as me…do some research on the Serta Gershwin, try it…maybe it will be what you have been looking for.
I hope this saga has helped some people out there
Steve
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